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Due to a change in IP addresses that was forced on us by our upstream provider early this morning ns2.avantihosting.net. has been pointing to the wrong IP address. We have amended all records but due to the nature of how DNS works it may still be a few hours before the correct records become visible again to all users. We are terribly sorry about this incident and will have a serious talk with our upstream provider to ensure this does not happen again. UPDATE 3 March 2008, 17:20 We have been in communication with or upstream provider all day trying to find a way to shorten the duration of this issue. Unfortunately our upstream provider has been less than helpful and is refusing to do anything to help us out. At this point it is expected that this issue will be resolved by about 6am, 4 March 2008. Again we are terribly sorry about this incident and we will review our use of this particular upstream provider. UPDATE 3 March 2008, 23:40 If you have registered your own domain name, please remove ns2.avantihosting.net from the nameservers for your domain name. Doing so will ensure that you will be the least impacted by this issue. For all accounts where Avanti Hosting has registered the domain name on behalf of our customers, we have already made this change. UPDATE 4 March 2008, 21:25 All sites should be working normaly again by now. Another much shorter outage is anticipted later during this week or early next week to switch over to the use of a new upstream provider. Once we have confirmation of the exact time of the outage we will post an advisory message. | Start: | Monday, 3 March 2008, 07:00 | | End: | Tuesday, 4 March 200, 17:30 |
All services are expected to work normally again. |
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Avanti Hosting experienced serious difficulties for most of the day on Monday, 3 March 2008 with some clients being affected even through to Tuesday, 4 March 2008. These difficulties were caused due to a change of IP addresses that was forced on Avanti Hosting by our upstream provider.
As our upstream provider proved to be wholly unsympathetic and largely unprepared to assist us we have re-evaluated our use of this upstream provider's services. As a result of this review, Avanti Hosting has decided to change upstream providers on Tuesday, 11 March 2008.
Unfortunately this will mean that all services provided by Avanti Hosting, inclusive the Avanti Hosting web site itself, will be unavailable from 8:15pm on Tuesday, 11 March 2008 until about 11pm on Tuesday, 11 March 2008.
We expect that some services will become available again from about 10pm with the remaining services gradually becoming available again from that time onwards.
Please contact
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with any enquiries.
Avanti Hosting regret that this downtime has become necessary, but we feel that this move is important to provide better services for you. | Start: | Tuesday, 11 March 2008, 20:15 | | End: | Tuesday, 12 March 2008, 1:00 |
All services are expected to work normally again. |
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During the times listed we have upgraded the Avanti Hosting website. | Start: | Sunday, 13 May 2007, 17:30 | | End: | Sunday, 13 May 2007, 17:45 |
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Due to a problem caused by a power failure you may have experienced difficulties to check your email, browse some web sites hosted by Avanti Hosting, or apply updates to your website using FTP during the times listed below. | Start: | Monday, 11 February 2008, 17:30 | | End: | Monday, 11 February 2008, 23:00 |
All services are expected to work normally again.
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